About The Service

24/7 WhatsApp AI automation responds to customers instantly in your brand voice—handle unlimited conversations without adding staff.

Other Information

Customer Challenge

WhatsApp AI Chat Flow transforms your WhatsApp Business account into an intelligent, always-on customer service system. Using advanced AI trained specifically on your business, products, and brand voice, the system automatically handles customer inquiries, qualifies leads, books appointments, and escalates complex issues to human agents—all while maintaining natural, personalized conversations 24/7.

Unlike basic chatbots that follow rigid scripts, our AI understands context, handles multiple languages, and learns from every interaction. The system integrates seamlessly with your existing CRM, calendar, and business tools, ensuring every conversation is captured and actionable. Whether you're receiving 10 or 10,000 messages daily, WhatsApp AI Chat Flow scales effortlessly while maintaining your brand's unique personality.

Service Solution

Your business is growing, but customer service can't keep up. Customers message on WhatsApp asking questions, requesting quotes, wanting appointments—but your team is overwhelmed.

The Breaking Point:

  • Customers wait hours or days for responses, often moving to competitors
  • After-hours and weekend messages go unanswered until next business day
  • Team wastes 60-70% of time answering repetitive FAQs
  • Sales inquiries slip through cracks during busy periods
  • Hiring more staff is expensive and doesn't solve efficiency problems

The Cost: 40-60% of potential customers never receive timely responses, resulting in $50K-$200K+ in lost annual revenue. Team burnout from repetitive work increases while your ability to scale operations without proportional headcount growth remains impossible.

Service Activities

We deploy an AI system trained on your business that handles complete WhatsApp conversations autonomously—answering questions, qualifying leads, booking appointments, and providing order updates in your exact brand voice.

How It Works: The AI learns your business knowledge, products, policies, and communication style. When customers message, it handles full conversations naturally—from answering product questions to booking appointments directly into your calendar. Complex issues are seamlessly transferred to human agents with full conversation context and smart routing to the right team member.

Key Capabilities: Natural conversations (not robotic scripts), multi-language support, CRM integration, appointment booking, lead qualification, payment processing, broadcast campaigns, and continuous learning from every interaction.

What Makes It Different: This is YOUR AI trained specifically on YOUR business—not a generic chatbot. It knows your products, understands your policies, speaks your language, and gets smarter every day. Customers can't tell they're talking to AI—they just get fast, accurate, helpful responses.

Key Results

Immediate Impact (Week 1): 60-70% of conversations fully automated, response time under 2 minutes (vs. 2-8 hours manual), 24/7 availability, zero missed messages.

30-Day Results: 75-85% automation rate, 50-70% reduction in support workload, 3-5x increase in appointment bookings, 40-60% improvement in lead response time.

90-Day Results: 85-90% conversation automation, team refocused on complex high-value work, 2-3x increase in qualified lead conversions, ability to handle 5-10x message volume with same team size.

Real Client Example: E-commerce business scaled from 400 to 2,000 messages/month with same 3-person team, reduced response time from 4 hours to 2 minutes, increased conversion rate from 12% to 23%, generated $85K additional annual revenue.

Customer Value

Financial Impact: Avoid hiring 2-3 support staff ($120K-$180K annually), eliminate missed opportunities ($50K-$200K+ annually), capture 40-60% more leads, enable after-hours sales (+15-25% revenue). Typical first-year ROI: 8-15x investment.

Operational Benefits: Scale customer service without scaling headcount, maintain quality during high-volume periods, free team from repetitive work to focus on complex issues, provide instant responses 24/7 in multiple languages.

Strategic Advantage: While competitors leave customers waiting, you respond instantly. While they close at 5 PM, you're available at midnight. This creates a customer experience moat that's difficult to match, plus every conversation provides valuable data insights into customer needs and buying patterns.

Industries covered by service
All industries Retail & Fashion
Industry Coverage Information
All business with high customer service communication 
Delivery Model
Remote
Delivery Setup
Service delivered by single talent
Client responsibilities

Business Materials: WhatsApp Business number, Facebook Business Manager account, 20-50 FAQs, brand voice examples, product/service information.

Access & Availability: CRM credentials (Realize only), calendar system access (Realize only), primary point of contact (5-10 hours during setup), feedback within 24-48 hours.


Delivery Region Scope
Wordwide
Delivery Language
English
Service Outline

 

Q: Can I use my existing WhatsApp number?

A: No. WhatsApp Business API requires a new, dedicated business number. Your existing number can remain for personal/manual use. You can transfer your private account to business and keep number.

Q: What languages are supported?
A: Starter includes 1 language. Professional supports up to 3. Enterprise supports unlimited. We support 100+ languages.

Q: Can the AI handle complex customer issues?
A: The AI handles FAQs and common scenarios. Complex issues are automatically routed to human agents with full conversation context.

Q: How accurate is the AI?
A: Initial accuracy is 75-85%. With ongoing optimization, accuracy improves to 90-95% within 3 months.

Q: Can customers still talk to real people?
A: Yes! Customers can request human assistance anytime, or AI automatically escalates complex issues.

Q: Is this compliant with WhatsApp policies?
A: Yes. We follow all WhatsApp Business API policies and ensure compliance with data protection regulations.

 

Categories
AI BUSINESS OPERATIONS
Expertise
Machine Learning
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€3,870.00

Basic WhatsApp AI bot with brand voice training, FAQ handling, and human handoff—operational in 7 days.

Human handoff protocol 1 phone number connected 2 users trained Analytics dashboard + 2 weeks support
Completion : 30 Day
Total Revision : 1
What's Included
  • WhatsApp Business API setup complete
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€8,428.00

Advanced WhatsApp AI with CRM integration, multi-agent routing, appointment booking, and comprehensive conversation handling.
Completion : 30 Day
Total Revision : 1
What's Included
  • AI trained on 50+ FAQs
  • 10+ conversation flow scenarios
  • Multi-language support (up to 3)
  • CRM integration (HubSpot/Salesforce/Pipedrive)
  • Appointment booking + lead qualification
  • Multi-agent routing system
  • Broadcast templates + quick replies
  • 3 phone numbers connected
  • 5 users trained
  • Analytics dashboard + 30 days support
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€1,032.00

Ongoing (Monthly subscription)/ Retainer service
Monthly optimization with conversation analysis, AI retraining, new flows, performance improvements, and priority support.
Completion : 1 Month
Total Revision : 1
What's Included
  • Monthly conversation analysis + AI retraining
  • New feature rollouts
  • Template updates for campaigns Integration
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